- What primary services does the website offer?
We primarily provide consulting services related to buying, selling, and renting properties. This includes consultations on purchasing and selling needs, discussions regarding rental requirements, property information compilation, explanations of transaction processes, and scheduling of related consultations.
- How do I schedule a property consultation service?
You can browse the available consultation services on the website, select the service that suits your needs, and submit a booking request. After filling in your contact details and property requirements as prompted and completing the payment, we will arrange the consultation based on the information provided.
- Are the consultation services one-time purchases or subscriptions?
All consultation services offered on this website are one-time purchases. A completed order applies only to the specific consultation service purchased; it does not trigger monthly, quarterly, or annual subscription fees, nor does it result in automatic renewals.
If you wish to use the consultation services again in the future, you must submit a new order and complete the payment.
- Can I cancel the service after payment?
If you need to cancel a purchased consultation service, please contact us as soon as possible. Eligibility for cancellation and the refund amount will be determined based on the order’s current status, whether the service has already commenced, and applicable refund policies.
- What payment methods are accepted?
Specific payment methods are as displayed on the checkout page. The website may use third-party payment processing services for online payments; information handled during the payment process is subject to the security and privacy policies of the respective payment service providers.
- What is included in the consultation service fee?
Service content varies by consultation project. The specific scope, format, expected deliverables, and pricing are outlined on the respective service page, allowing customers to select the consultation project that best meets their needs before purchasing.
- What kind of property-related questions can I ask?
You can inquire about general information regarding buying, selling, and renting properties based on your needs—such as requirements analysis, property selection strategies, transaction processes, rental matters, and other issues related to our property consulting services.
- Can you guarantee finding a suitable property?
We strive to provide relevant information and consulting support based on the requirements you provide. However, as real estate market data, property availability, prices, and rental statuses are subject to change, we cannot guarantee that a property meeting specific criteria will definitely be found.
- Is the property information guaranteed to be accurate?
We make reasonable efforts to provide clear and accurate information regarding properties; however, details such as price, status, availability, and other conditions for certain listings may change. Clients should verify relevant information based on actual circumstances before proceeding with a formal transaction.
- Do consultation services constitute legal or financial advice?
Our services primarily provide general information and consultation regarding real estate and do not constitute independent legal, tax, financial, or other professional advice. If your property transaction involves specialized legal, tax, or financial matters, we recommend consulting appropriate professionals based on your specific situation.
- What information is required to submit an inquiry?
Typically, you need to provide your name, email address, contact number, and basic information regarding your property requirements—such as your intention to buy or rent, target area, budget range, and property type. Please ensure that the information provided is truthful and accurate.
- How is my personal information handled?
We process personal information submitted by clients in accordance with applicable data protection laws and regulations. Such information is primarily used to handle inquiries, appointments, orders, and customer service. For details, please refer to the “Privacy Policy” published on our website.
- How do I access the service after purchasing a consultation?
Once your order is confirmed, we will arrange the consultation based on the appointment details you submitted and the specific service purchased. The service format and arrangements will be subject to the details provided on the relevant service page or in the order confirmation.
- What if I have other questions?
If you cannot find the answer to your question in the FAQ, please contact us using the contact details provided on the website. We recommend providing your order number or the service name when inquiring so that we can better understand your needs.
- Can I purchase consultation services again?
Yes. If you require further consultation regarding property buying, selling, or renting after completing a session, you may select a service from the website and place a new order based on your current needs. All subsequent services require a new purchase; there are no automatic renewals or recurring charges.