The real estate sales and rental consulting services we provide are non-tangible; therefore, no physical goods are shipped via logistics companies such as DHL, FedEx, or UPS. Once a client completes an order and payment, we arrange the corresponding services based on the purchased consulting package and appointment details.
- Service Processing Time
After successful payment, we typically confirm the order and the information submitted by the client within 1–2 business days. We then schedule the consultation based on the selected service. Specific service times may be adjusted depending on appointment availability and mutual agreement.
- Service Delivery Methods
Consulting services may be delivered via online communication, email, telephone, or other mutually agreed-upon methods, depending on the specific service. The delivery method is determined by the service details displayed on the purchase page and the order confirmation information.
- Appointment Scheduling
Clients should provide accurate contact information and appointment preferences when placing an order. If the selected time slot is unavailable, we will contact the client to offer alternative times. Clients are expected to attend the consultation at the confirmed scheduled time.
- Client Information
To ensure the smooth delivery of consulting services, clients must provide accurate and complete information regarding their real estate needs and contact details—including purchase or rental intentions, target areas, budget ranges, and other relevant information. Service arrangements may be affected if the service cannot proceed normally due to incorrect or incomplete information provided by the client.
- Service Delays
If a consultation cannot proceed as originally planned due to technical issues, network problems, appointment adjustments, or other unforeseen factors, we will promptly communicate with the client and reschedule the service within a reasonable timeframe.
- Service Completion
Once the client has completed the consultation as agreed, the service is deemed delivered in accordance with the order terms. Specific service content and completion criteria are governed by the descriptions on the service page at the time of purchase.
- Shipping and Logistics
As this website sells real estate consulting services rather than physical goods, there are no shipping costs, and no tracking numbers or package tracking services are provided. The client is purchasing the consulting service itself, not a physical product requiring courier delivery.
- Contact Us
If you have any questions regarding service arrangements, appointment times, delivery methods, or order status, please contact us using the details provided on the website. To facilitate a quick response, please provide your order number and the contact details used when placing the order.
Important Note: This website provides consultation services for real estate sales and rentals. Services are conducted via appointments and online communication; no physical goods are shipped.